Cookies Policy

This Cookie Policy and our Privacy Statement govern the use of cookies on Klüber’s Website (shop.klueber.be) and its sub-domains. 

The entity in charge of this Website is the Klüber Group company with which You have a business relation:

• Klüber Lubrication Benelux SA, with registered office at rue Cardinal Mercier 100, 7711 Dottignies; and/or
• Klüber Lubrication Belgium Netherlands SA, with registered office at the same address.

Klüber uses cookies to enhance the user’s experience on our Website, analyse site usage, and provide tailored content and features. This Cookie Policy explains what cookies are, how and why We use them, and how you can manage your cookie preferences. We use cookies in accordance with Article 5(3) of the ePrivacy Directive (Directive 2002/58/EC as amended) and the General Data Protection Regulation (GDPR).

1. What is a cookie

Cookies are small text files, composed of a chain of letters and numbers, which are stored on your device (computer or smartphone) by webpage servers. They allow the website to recognize your device and remember certain information about your visit, such as your language preferences or login status. Cookies cannot be executed via code or used to send viruses and they do not allow Us to access Your hard drive. We cannot read any information on Your hard drive, even if cookies are stored on it.  

2. Management of cookies

You have control over the use of cookies. Except for cookies that are strictly necessary for the functioning of our Website, We will only place cookies on your device with Your explicit consent. You can manage Your cookie preferences at any time through Our cookie banner or by adjusting Your browser settings.

If You do not want cookies to be transferred when You browse Our Website, or should You wish to delete the cookies on Your devices, You can change Your browser’s and/or mobile device’s settings by following the instructions on this site: www.aboutcookies.org. Please note that disabling certain cookies may affect the functionality and performance of our Website. Accepting cookies is not a prerequisite for using our website. However, cookies help us to design our website and our services according to your needs and make it easier for you to use them. For example, cookies enable the shopping cart function and allow us to remember your preferences so you do not have to re-enter them each time you visit.

3. How and why we use cookies

Further details about each type of cookie used on Our Website and their specific purposes are provided below:

Strictly necessary

These cookies are essential to allow You to navigate the Website and use its functions, such as accessing the secure areas of the site.

Performance
These cookies collect information concerning the use of a Website, e.g. the pages visitors consult most often, whether or not they receive error messages, etc. They are used to improve the functioning of future versions of a site.

Functionality
These cookies allow the Website to memorise the choices You make, such as the username, the language or the region in which You are located, and improve Your personalised browsing experience.   

Targeting or advertising

These cookies are used to distribute content that better corresponds to Your interests.

Klüber is legally required to obtain Your consent for all cookie types that We store, except for those that are “strictly necessary”. We process strictly necessary cookies on the basis of our legitimate interests in ensuring the proper technical functioning of our Website. All other categories of cookies (performance, functionality, and targeting/advertising) are processed on the basis of your consent, which you can provide or withdraw at any time through our cookie management tool.

We use two types of cookies: ‘session cookies,’ which are only stored for the duration of Your visit and are deleted when You close Your browser, and ‘persistent cookies,’ which remain on Your device for a specified period or until You delete them. Persistent cookies help Us recognize You on subsequent visits and remember Your preferences.

Below is an overview of the cookies We use on Our Website:

As specified in the table above, the personal data collected via the use of cookies may be shared with the following third parties:

- Google Analytics

Google is based in the United States of America, which means that Your personal data may be transferred to the US (outside the European Economic Area). Nevertheless, Google LLC participates in the EU-U.S. Data Privacy Framework (DPF), which has been recognized by the European Commission as providing an adequate level of protection for personal data transferred from the EU to certified organizations in the U.S. For more information about how Google processes your personal data and your rights in relation to such processing, please consult Google’s Privacy Policy

(https://support.google.com/analytics/ansWer/6004245?hl=en).

The Klüber Website is a host site (Freudenberg IT) and Klüber does not share Your Personal Data collected through the use of cookies with third parties. The Data Centre is located in Germany (Weinheim).

More information on the processing of Your personal data, and Our Contact Details, can be found in our Privacy Statement.